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Data protection

General Information


The use of our pages is possible in a limited form without providing personal data. If personal data (such as name, address, date of birth, or email addresses) is collected on our pages or forms, this is always done on a voluntary basis.


We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security gaps. Complete protection of data from third-party access is not possible. We have implemented technical and organizational measures to protect your data from accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security procedures are regularly reviewed and adapted to technological progress.


We only process personal data that we voluntarily receive from you during your visit to our pages or through other information you provide.


Hosting

Hosting provider: Worldsoft AG, Summelnweg 91, 8808 Pfäffikon SZ, Switzerland


General Information & Mandatory Information


Note on the Responsible Entity


The entity responsible within the meaning of the General Data Protection Regulation (GDPR) is:


Zahnarzt Stockerstrasse AG

Stockerstrasse 42

8002 Zurich

Switzerland

Phone: 0041442023616

Email: keltsch@zahnarztzuerich.ch


Storage Duration

Unless specific retention periods are stated in this privacy policy, we store your personal data, if necessary, for the duration of the entire business relationship in accordance with legal retention periods and documentation obligations, or as long as a legitimate interest for processing exists. Legally required retention periods may also arise from civil or commercial law.


Legal Basis for Data Processing

We process your data to fulfill contractual obligations (Art. 6(1)(b) GDPR), based on your consent/registration (Art. 6(1)(a) GDPR), and, if necessary, to fulfill legal obligations (Art. 6(1)(c) GDPR). Furthermore, we may process your data to safeguard legitimate interests (Art. 6(1)(f) GDPR) for advertising or market and opinion research, unless you have objected to the use in accordance with Art. 21 GDPR. In case of your explicit consent for the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR.


Rights of the Data Subject

Withdrawal of consent to data processing / Right to object to data collection (Art. 21) / Right to file a complaint with the competent supervisory authority / Right to data portability, access, correction & deletion / Right to restrict processing.


You are entitled to (i) check if and what personal data we have stored about you and request copies of this data, (ii) request the correction, supplementation, or deletion of personal data that is incorrect or not processed lawfully, (iii) ask us to restrict the processing of your personal data, and (iv) under certain circumstances, object to the processing of your personal data or withdraw your consent for processing previously given, (v) request data portability, (vi) know the identity of third parties to whom your personal data is transferred, and (vii) file a complaint with the competent authority, which is the data protection authority for the location of your habitual residence, your workplace, or the place of the alleged violation.


For these and other questions regarding personal data, you can contact us at the contact address listed above.


SSL or TLS Encryption on the Website

We use SSL or TLS encryption for security reasons and to protect the transmission of confidential content.

A secure connection is recognized when the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.


Cookies & Server


Cookies

Our pages partially use so-called cookies. Cookies are small files that allow us to store specific, device-related information on the user's access device (PC, smartphone, etc.). Cookies do not harm your computer and do not contain viruses. They serve to improve the user-friendliness of websites (e.g., storing login data). They also serve to collect statistical data on website usage and analyze it for improving the offerings. Users can influence the use of cookies.


Most of the cookies we use are so-called "session cookies." They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to notify you when cookies are set and accept them only on a case-by-case basis, exclude the acceptance of cookies for specific cases or in general, and enable automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of our pages may be limited.


If cookies from third parties or for analysis purposes are used, you will be informed about this in this privacy policy or separately and asked for your consent if necessary.


The following cookies and their respective storage durations are present:


  • PHPSESSID – Session – 2 hours
  • Vc – Statistics – 30 days
  • wsw-logger-session-id – Statistics & Session – 2 hours
  • wbs_wdiget_session – Session / Forms – 2 hours


Server Log Files

Our hosting provider automatically collects and stores information that your browser transmits to us in so-called server log files. These are:


Browser type / Browser version

Operating system used

Referrer URL (the previously visited page)

Hostname or anonymized IP address of the accessing computer

Time of the server request

IP Address


This data cannot be assigned to specific individuals. A combination of this data with other data sources is not performed. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.


Contact Form, Email, Phone, Fax, Chatbot

If you send us inquiries by email or other means, your details, including the contact data and file attachments provided by you, will be processed for the purpose of handling the inquiry and stored with us for 3 months in case of follow-up questions and then deleted, unless a contractual relationship arises or you ask us to delete it or withdraw your consent for storage. We will not share this data without your consent.


Social Media


Facebook

Our pages integrate plugins from the social network Facebook. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Facebook plugins can be recognized by the Facebook logo or the "Like" button ("Like") on our pages. An overview of Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.


When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. This allows Facebook to receive the information that you have visited our page with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to associate the visit of our pages with your user account. Please note that as the operator of the pages, we do not have knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at http://de-de.facebook.com/policy.php.


The data collected by this service will be transmitted to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR.


You can withdraw your consent to data processing at any time.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook account beforehand.


Under https://www.facebook.com/legal/controller_addendum, you can find the agreement we have concluded with Facebook, which states that we are responsible for providing the privacy information when using the Facebook tool and for implementing the tool on our website in a privacy-compliant manner.


The data transfer to the USA is based on the EU Standard Contractual Clauses.

For more information, visit: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.


Instagram

Our pages integrate the Instagram service. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.


If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram icon. This allows Instagram to associate the visit of our pages with your user account. Please note that as the operator of the pages, we do not have knowledge of the content of the transmitted data or its use by Instagram. Further information can be found in Instagram's privacy policy: http://instagram.com/about/legal/privacy/.


The data collected by this service will be transmitted to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR.


You can withdraw your consent to data processing at any time.


Under https://www.facebook.com/legal/controller_addendum, you can find the agreement we have concluded with Facebook, which states that we are responsible for providing the privacy information when using the Facebook tool and for implementing the tool on our website in a privacy-compliant manner.


The data transfer to the USA is based on the EU Standard Contractual Clauses.

For more information, visit: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.


Twitter

Our pages integrate the Twitter service. This service is provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.


The data collected by this service may be transmitted to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR. You can withdraw your consent to data processing at any time.


The data transfer to the USA is also based on the EU Standard Contractual Clauses. Information can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

For more information, refer to Twitter's privacy policy at:

https://twitter.com/de/privacy.


Newsletter & Video


Google Fonts

Our pages use the Google Fonts function. The provider is Google Inc., 600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The purpose is to provide the fonts required by the web browser to display the website. This data is only processed for the duration needed to select and deliver the fonts. The individual fonts are stored on the servers of our technical provider.


The legal basis for data processing is legitimate interest (technical necessity for providing and delivering our "Website") under Art. 6(1)(f) GDPR.

If Google Fonts processes the data independently, Google is solely responsible.


The data collected by this service may be transferred to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR.

For more information and Google's privacy policy, visit: https://www.google.de/policies/privacy/.


Google Maps

Our pages use the Google Maps service. The provider is Google Inc., 600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. When Google Maps is activated, Google may use Google Web Fonts for consistent font display. When accessing Google Maps, your browser loads the necessary web fonts into its browser cache to display texts and fonts correctly.


Using Google Maps serves the purpose of an appealing presentation of our online offerings and easy findability of the places we specify on the website. This constitutes a legitimate interest according to Art. 6(1)(f) GDPR.


The data collected by this service will be transmitted to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR.


The data transfer to the USA is based on the EU Standard Contractual Clauses.

For more details, visit: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.


For more information about how user data is handled, refer to Google's privacy policy: https://policies.google.com/privacy?hl=de.


Google Recaptcha

Our pages use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA"). The provider is Google Inc., 600 Amphitheatre Parkway, Mountain View, CA 94043, USA.


ReCAPTCHA checks whether the data entry on these pages (e.g., in a contact form) is performed by a person or an automated program. To do this, reCAPTCHA analyzes the behavior of the visitor based on various features. This analysis begins automatically when the visitor accesses the website. To analyze, reCAPTCHA evaluates various information (e.g., IP address, duration of the visitor's stay on the website, or mouse movements performed by the user). The data collected in the analysis is transmitted to Google.


ReCAPTCHA analyzes run entirely in the background. Website visitors are not informed that an analysis is taking place.

Data storage and analysis are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and spam.


The data collected by this service may be transmitted to a third country (USA). Your explicit consent forms the legal basis for this data transfer according to Art. 49(1)(a) in conjunction with Art. 6(1)(a) GDPR.


For more information about Google reCAPTCHA, refer to Google's privacy policy and terms of use at the following links:

https://policies.google.com/privacy?hl=de

https://policies.google.com/terms?hl=de.